Please ask us to confirm what protection may apply to your booking. Am I eligible to purchase a ticket? You can also update your email address to a more permanent one on your account any time. When you book with us we will look after you until you arrive home safely from your travels. Ticket holders must have current student or academic/teaching staff identification and/or proof of age with them when travelling. All such terms and conditions (including limitations of liability) apply to these Booking Conditions and, accordingly, a reference to these Booking Conditions shall mean the terms and conditions set out herein as well as all terms and conditions of any provider of your travel services. If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings. Save your details for a quick and easy checkout process. Please check your airline's policy to see if you might be eligible for a refund. StudentUniverse assumes no liability for the acts of the service provider in refusing service. Generally, we will only disclose your personal information to these overseas recipients in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. The airline will determine eligibility requirements for your companion prior to your purchase. All orders are subject to acceptance by us acting on behalf of the provider. For many airlines, the credit is good through December 31, 2020. You must contact your airline directly and or visit its website for specific information regarding these guidelines and/or any additional fees. We understand a lot of events have been cancelled due to concerns over COVID-19. We and or our affiliates may charge an online booking fee; this fee is highlighted upon payment and is always non-refundable. We offer exclusive student flight discounts that can't be found anywhere else and offer steeper flight and travel deals when we know students want to travel. These Booking Conditions apply to bookings you make with our consultants (by phone or by email) as well as online bookings you make on our website. If your ticket was totally unused, itll be for the full amount of the original ticket. Travel for less and live for more with deals, contests and more. When you buy an ATOL protected flight or flight inclusive travel through us you will receive an ATOL Certificate. Travel documents, including, without limitation, airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) are used to confirm an arrangement with a service provider. StudentUniverse is on a mission to make global experiences possible. Once you call, you can leave your number for a call back when we get to your place in line. Please be respectful of our time and other people who need help too and just message us once. You will be asked to sign up or log in. Beginning January 26, 2021, all travelers entering the USincluding US citizenswill be required to provide proof of a negative COVID test taken within 3 days prior to your flight. StudentUniverse is not liable for any negligent or willful act or failure to act of any travel service provider or of any third party. payment or sold at an inclusive or total price: (a) transport (b) Because these clinics are run by a qualified, third party professional medical advisor, we are unable to accept any liability for any loss or damage in connection with the services of the clinics (except to the extent caused by fault on our part). www.cdc.gov. If we have several people messaging us for the same problem, it actually slows us down and takes time away that could be spent helping more people. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. To view and book these flights you must be logged in and a confirmed member of StudentUniverse. You may, however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. You may cancel your travel arrangements at any time, however please note that certain travel arrangements may be non-refundable. Stopovers are common when you travel long distances, say from New York to Sydney, but stop for a couple of days in Auckland. Specified hotels may offer student discounts. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? That page has the latest coupons, promo codes and deals etc. comments . Does The StudentUniverse Check Student Status? Reviews. Maybe. Eligibility, Joining, and Website Information. Please see the chart below to see if your flight is eligible for these rewards. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Name changes are not permitted in any instance (subject to the section below If you transfer your package holiday). No, please dont! StudentUniverse | Complaints | Better Business Bureau Profile Most airlines are not offering full refunds at this point, except in very specific circumstances. In the rare situation where you have already been told that the airline has agreed to a refund, please note that it will be delayed. All bookings are subject to the terms and conditions and limitations of liability imposed by these travel service providers. Many airlines are offering to waive change fees for flights booked in the next few . The Student Union charges for various services including, but not limited to, audio-visual equipment rental, facility rental, technical assistance, and graphic design and related printed/copying. Any provision (or part of any provision) of these terms and conditions which is invalid in any jurisdiction is invalid in that jurisdiction to that extent, without invalidating or affecting the remaining provisions (or part provision) of this agreement or the validity of that provision in any other jurisdiction. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. Without derogation of the obligation to arbitrate, any court proceedings relating to a Dispute, including but not limited to confirmation or vacatur of any arbitral award, shall be conducted exclusively in the state or federal courts sitting in Boston, Massachusetts. Travelers are responsible for ensuring that they have all necessary travel documents and visas. We may correct any pricing errors on our website at any time. Travelers are responsible for ensuring that they have all necessary travel documents and visas. For any excursion or other tour that you book while on travel arranged by us, your contract will be with the operator of the excursion or tour and not with us and your legal rights in connection with such excursion or tour will be against that operator. When you make a booking with us, you acknowledge and agree that we will be acting as an agent only for the relevant tour organiser or travel service provider, including in relation to packages that we arrange, and that neither StudentUniverse nor any of its directors, employees or agents has any liability of any nature in connection with the relevant travel service, except as set out in these Booking Conditions and the Package Travel Regulations. Bad. Yes, your travel credit is good for the same airline as your original flight. combination of at least two of the following components selected before In addition to our administration charge, you will have to pay the travel service providers applicable cancellation charges. Advertised prices may be limited to travel within specified dates. Please ask us to confirm what protection may apply to your booking. We aim to provide you with an amazing travel experience. But ATOL protection does not apply to all holiday and travel services on StudentUniverse.co.uk. Get Studentuniverse Refund Policy Promo Code from this link and save money on your next purchase. You are responsible to the accommodation provider for payment of the remaining owed balance, together with any charges for additional services subsequently contracted and, where applicable, any service charges or tax. Studentuniverse Reviews | Read Customer Service Reviews of How do I change or cancel my flight ticket? You can view any fees associated with canceling your ticket under the My Trips section of your account. Please see our Contact Us page for info specific to COVID-19 / Coronavirus. If you want to cancel or change your flight and you know and agree to your airline's policy, you can do so yourself by going to the "My Trips" page and following the prompts. If, due to weather, flight schedules, or other uncontrollable factors, you are required to spend additional night(s), you will be responsible for your own hotel, transfers, and meal costs. Transport and accommodation providers have differing cancellation policies and rules. If you fail to follow this procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were travelling and this may affect your rights. We are not obliged to accept your order and may, at our discretion, decline the order. Tuition and Fees Refund Policy | Office of the Registrar When booking accommodation you will receive a reference number and a booking confirmation email from StudentUniverse on behalf of the accommodation provider. A flight disappearing from your account typically means that the airline has cancelled it. To verify your current enrollment status we may need to contact your university or college. Airlines may deny boarding without the proper identification. These policies and rules are binding on you, so be sure to review them before purchase. If your airline is offering refunds, we can advocate for a refund on your behalf. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. However, many times the airline shown on your ticket is not the airline you booked your ticket with, or your ticket may have had multiple airlines. Such recipients may include the overseas travel service providers with whom you seek to make a booking. Vote. In addition, and without limitation, StudentUniverse is not responsible for, and need not make any reimbursement or refund for, any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services if resulting from acts of God, force majeure, illness, disease, pandemic, quarantine, acts of war or civil unrest, insurrection or revolt, embargoes, blockades, boycotts, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, weather conditions, sanitary conditions, lack of medical care, mechanical or other failure of airplanes or other means of transportation, any failure of any transportation mechanism to arrive or depart on time, or any other matter not within StudentUniverses direct control.
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